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WHAT YOUR ORDER STATUS MEANS

This is what your order status means depending on if your order is being delivered to your home or you will collect it at school.

ORDERS FOR COLLECTION AT SCHOOL

AWAITING PAYMENT - we have not yet received your bank transfer payment

AWAITING PACKING - your order is waiting to be packed at our Operations Centre

ON HOLD/MANUAL VERIFICATION - some details of your order (for example, your address or the shipping method that you selected) need to be checked

AWAITING FULFILLMENT - your order is being packed at our Operations Centre

AWAITING SHIPMENT - your order has been packed and will be shipped to school. Please check the delivery schedule here

SHIPPED - your order has been shipped to school

COMPLETED - your order is at school for you to collect

ORDERS DELIVERED TO YOUR HOME

AWAITING PAYMENT - we have not yet received your bank transfer payment

AWAITING PACKING - your order is waiting to be packed at our Operations Centre

ON HOLD/MANUAL VERIFICATION - some details of your order (for example, your address or the shipping method that you selected) need to be checked

AWAITING FULFILLMENT - your order is being packed at our Operations Centre

SHIPPED - your order is ready to be collected by the courier

COMPLETED - your order has been collected by the courier

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